Privacy Policy
1. Introduction
At Street View Lab, we respect your privacy and are committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains how we collect, use, store, and protect personal information and describes your rights regarding your information. By using our website, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We may collect information that you voluntarily provide when you contact us, create an account, request a service, submit an enquiry, or otherwise interact with our website. Depending on the service being provided, this information may include your name, contact details, delivery information, account information, and other information necessary to respond to your request. We aim to collect only information that is reasonably necessary for the relevant purpose.
3. How We Use Your Information
We use personal information to provide and manage our services, respond to enquiries, communicate with customers, process legitimate requests, improve our website and services, and maintain appropriate business records. Where required, we may also use information to meet legal, regulatory, accounting, security, or fraud-prevention obligations.
4. Pharmacy and Healthcare Information
Where our services involve pharmacy or healthcare-related information, we recognise that such information may be particularly sensitive. We will handle relevant information carefully and only use or disclose it where there is an appropriate legal basis and where necessary for the service, professional responsibilities, legal requirements, or protection of our customers. We encourage customers not to submit unnecessary sensitive information through general website forms.
5. Cookies and Website Technology
Our website may use cookies and similar technologies to help it function correctly, remember preferences, understand website usage, and improve the user experience. Some cookies may be provided by third-party services used on our website. Where required by applicable law, we will request appropriate consent before placing non-essential cookies on your device. You can manage cookie preferences through your browser or our website’s available cookie controls.
6. Sharing Your Information
We do not sell personal information to third parties. We may share information with trusted service providers, professional advisers, technology providers, delivery providers, payment providers, or other organisations where this is necessary to provide our services or operate our business. We may also disclose information where required by law, regulation, court order, or an appropriate government or regulatory authority.
7. Security and Data Retention
We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration, or disclosure. We retain information only for as long as reasonably necessary for the purposes for which it was collected, including meeting legal, regulatory, accounting, and reporting requirements. No internet-based system can be guaranteed to be completely secure, so customers should take reasonable care when submitting information online.
8. Your Privacy Rights
Depending on the circumstances and applicable UK data protection law, you may have rights concerning your personal information, including the right to request access to information we hold about you, request correction of inaccurate information, request deletion where applicable, object to certain processing, restrict certain processing, and request data portability in applicable circumstances. You may also have the right to withdraw consent where processing is based on consent.
9. Third-Party Websites and External Services
Our website may contain links to third-party websites, platforms, or services. These external websites operate under their own privacy policies and terms, and Street View Lab is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information or using its services.
10. Contact and Policy Updates
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact Street View Lab through the contact details provided on our website. We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or data-processing practices. The latest version will be published on this page with an appropriate effective or updated date.
